Questions? We have answers

When will my order ship?

If your order includes embroidered apparel please allow up to 5 days for your order to be made. All apparel is made to order.

If your order does not include apparel please allow up to 3 days.

Are sublimated tumblers dishwasher safe?

To ensure the colors and design do not fade we do not recommend putting tumblers in the dishwasher. However, we have tested them in the dishwasher and didn't encounter any negative impacts. Your mileage may vary and we recommend hand washing to be safe.

There is an issue with my order

Oh no! We're so sorry to hear that! Please reach out via the Contact Us form and we will respond within 48 hours

Do you accept returns?

At this time we are not able to accommodate returns but, we are hoping to be able to soon. Thank you for understanding!

What are the care instructions for apparel?

It is recommended that embroidered apparel be machine-washed with like colors, inside out on a gentle cycle.

Hang dry for best results. Tumble dry on cool-air setting.

Do not directly iron embroidery

Didn't find what you were looking for? Feel free to contact us at any time!